Privacy Policy
At Clicksorbit, we value your trust. This Privacy Policy explains what information we collect when you shop with us at clicksorbit.in, how we use it, and the choices you have. By using our website, you agree to the practices described below.
Information We Collect
When you browse our store, create an account, place an order, or contact us, we may collect:
- Your name, email address, phone number, and shipping/billing address
- Order details — products purchased, order value, and order history
- Payment information, processed securely through our payment partners (we do not store your full card details on our servers)
- Basic technical data such as IP address, browser type, and device information, used to keep our site secure and improve your shopping experience
- Any messages you send us through our contact form, WhatsApp, or email
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and support responses
- Handle returns, refunds, and customer service requests
- Improve our products, website, and overall shopping experience
- Share occasional offers and updates, only if you’ve opted in
- Prevent fraud and keep our store secure
Payments
All payments made on Clicksorbit are processed through secure, encrypted payment gateways. We never see or store your complete card, UPI, or banking details — these are handled directly by our trusted payment partners in line with industry security standards.
Cookies
We use cookies to keep you logged in, remember items in your cart, and understand how customers use our site so we can make it better. You can disable cookies in your browser settings, though some features of the site may not work as smoothly without them.
Sharing Your Information
We do not sell your personal information to anyone. We only share what’s necessary with trusted partners who help us run our store — such as payment processors, delivery/courier partners, and IT service providers — solely to fulfil your orders and operate our website.
Data Retention
We keep your order and account information for as long as needed to provide our services, meet legal and accounting requirements, and resolve any disputes. You may request deletion of your account data at any time, subject to what we’re legally required to retain.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. You can manage most of your details directly from your account, or reach out to us and we’ll take care of it.
Keeping Your Data Safe
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. While no method of transmission over the internet is 100% secure, we work hard to keep your data safe.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, reach out to us anytime:
- Email: abhinitraaz2468@gmail.com
- Phone / WhatsApp: +91 7004476015
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.